Support

Questions, bugs, or ideas? We'd love to hear from you.

Please include your iPhone model and iOS version if you're reporting a problem.

Frequently asked questions

Why can't I add a plant?

Identifying plants uses Apple Private Cloud Compute, which needs an iPhone that supports Apple Intelligence. Check that Apple Intelligence is turned on in Settings › Apple Intelligence & Siri. Your existing plants, reminders and care history keep working either way.

My plants aren't syncing between devices.

Mugur stores your garden in your private iCloud. Make sure you're signed in to iCloud with the same Apple Account on each device, and that iCloud is turned on for Mugur in Settings › [your name] › iCloud.

I'm not getting reminders.

Allow notifications for Mugur in Settings › Notifications › Mugur. You can choose the reminder time in Mugur under More › Reminders.

Why does Mugur want my location?

Only to fetch the local weather, so care tips fit the conditions outside. It's optional: you can type your city instead, or skip it.

Does Mugur cost anything?

No. Mugur is free, with no subscription and no ads.

How do I delete my account?

In Mugur, go to More › Account › Delete account. This permanently deletes your plants, photos, rooms and care history on your device and in iCloud, and stops Mugur using your Apple Account to sign you in.